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Top 10 tips for great customer service

1.    Commit to quality service

2.    Know your products / services

3.    Know your customers

4.    Treat people as you would want to be treated

5.    Never argue with a customer

6.    Don’t leave customers hanging – return calls or 
        emails

7.    Provide what you promise

8.    Focus on making and keeping customers 
        rather than making sales.

9.    The customer is always right! – give them the 
        benefit of the doubt.

10.  Make it easy to buy

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